Event Forwarding Message Ends with Error

Problem reported by marco radoux - 3/8/2014 at 6:00 AM

Submitted

Hello there,

I have a Smartermail 11.7.5157 Installation with some events defined, which forward an incoming message also to some other recipients. That worked fine till the upgrade to 11.7.5157. Now the sender gets the message that the (other) recipients are not available.

Could not deliver message to the following recipient(s):

Failed Recipient: archiv@xxxxx.de; postmaster@xxxxx.de
Reason: The recipient does not exist

Is there an idea for me ?

Thanks for your help.

Greetings Marco.

1 Reply

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User Replied

11/20/2014 at 3:50 PM

Good day Marco,
Please let us know if you have been able to resolve this issue by upgrading to either the current build of SmarterMail 12.x or if you anticipate on implementing SmarterMail 13.x. Please let us know if you require further assistance. You may open a Support ticket for us to review this matter further.
Thank You.

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